Mad Matters Intelligence (“MMI,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, communicate with us, or use our services.
We may collect information that you voluntarily provide to us, including your name, business name, email address, telephone number, and information you provide through website forms, email, telephone calls, text messages, consultations, or other communications.
We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device information, referring pages, and information about how you interact with our website.
When providing services to our clients, we may process information on their behalf through automated communications, customer relationship management systems, artificial intelligence tools, and other business systems. In those circumstances, our handling of information may also be governed by our agreement with the applicable client.
We may use information we collect to:
If you provide your telephone number and consent to receive text messages from Mad Matters Intelligence, we may send you SMS messages related to your inquiry, requested services, appointments, account, or other communications consistent with the consent you provided.
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP. You may reply HELP for assistance.
Consent to receive SMS messages is not a condition of purchasing goods or services.
SMS consent and telephone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for their marketing or promotional purposes.
We do not sell your personal information.
We may share information with service providers that help us operate our business and provide our services, such as website hosting, telecommunications, customer relationship management, automation, artificial intelligence, analytics, and other technology providers.
These providers may process information only as necessary to provide their services to us and subject to their applicable contractual and privacy obligations.
We may also disclose information when required by law, to respond to valid legal requests, to protect our rights or the safety of others, or in connection with a merger, acquisition, sale, or other business transaction.
We do not share personal information with third parties for their independent marketing purposes without appropriate authorization.
Mad Matters Intelligence provides and operates services that may use artificial intelligence and automated systems to assist with communications, lead intake, customer service, scheduling, and administrative tasks.
Information submitted through these systems may be processed by technology providers used to deliver the applicable service.
We take reasonable steps to configure these systems for their intended business purposes, but automated systems may occasionally produce incomplete or inaccurate responses. Users should not rely on automated communications for emergency, medical, legal, financial, or other safety-critical decisions.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
We retain personal information for as long as reasonably necessary to provide our services, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Retention periods may vary depending on the type of information and the services involved.
Our website may use cookies or similar technologies to operate the website, understand website usage, remember preferences, and improve our services.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.
Our website and services may contain links to or integrate with third-party websites, applications, and services. We are not responsible for the privacy practices of third parties, and their handling of information is governed by their respective privacy policies.
You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal requirements and legitimate business retention needs.
You may unsubscribe from marketing emails using the unsubscribe instructions contained in those messages and may opt out of SMS communications by replying STOP.
Our services are intended for businesses and adults and are not directed toward children under 13. We do not knowingly collect personal information from children under 13.
We may update this Privacy Policy periodically to reflect changes to our services, business practices, or legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this policy.
If you have questions or requests regarding this Privacy Policy or our privacy practices, please contact:
Mad Matters Intelligence
Dustyn Stevens
Email: dustyn@madmattersintel.com
Website: madmattersintelligence.com
These Terms & Conditions (“Terms”) govern your use of the Mad Matters Intelligence (“MMI,” “we,” “us,” or “our”) website, communications, and related services. By accessing our website, submitting information through our website, or communicating with us, you agree to these Terms.
Mad Matters Intelligence provides artificial intelligence, automation, customer communication, lead management, and related business technology services.
Information provided on our website is intended to describe our services and does not constitute a guarantee of specific business, financial, operational, or marketing results.
You agree to use our website and services only for lawful purposes.
You may not attempt to interfere with the operation or security of our website or systems, gain unauthorized access to systems or information, use our services for fraudulent or unlawful purposes, or otherwise misuse our website or services.
When you contact Mad Matters Intelligence by telephone, email, website form, text message, or another communication method, you authorize us to respond using the contact information you provide, subject to applicable law and your communication preferences.
Providing inaccurate, misleading, or unauthorized contact information is prohibited.
When you provide your mobile telephone number and consent to receive SMS messages from Mad Matters Intelligence, you agree to receive text messages consistent with the consent you provided.
Messages may include responses to inquiries, appointment or consultation information, customer-service communications, service-related notifications, and other communications related to your interaction with Mad Matters Intelligence.
Message frequency varies. Message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying STOP. After opting out, you may receive a confirmation message indicating that you have been unsubscribed.
For assistance, reply HELP or contact Mad Matters Intelligence using the contact information provided below.
Consent to receive SMS messages is not a condition of purchasing any goods or services.
Wireless carriers are not liable for delayed or undelivered messages.
SMS consent and telephone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for their marketing or promotional purposes.
Our collection and use of personal information is further described in our Privacy Policy.
Some communications and services provided by Mad Matters Intelligence may use artificial intelligence or automated systems.
These systems may assist with tasks such as responding to inquiries, collecting information, qualifying leads, scheduling, routing communications, and performing administrative functions.
Automated systems may occasionally provide incomplete, inaccurate, or inappropriate responses. Information provided through an automated system should not be relied upon for emergency, medical, legal, financial, or other safety-critical decisions.
If an automated system cannot appropriately address a request, the matter may be referred to a human representative when appropriate.
Mad Matters Intelligence may use or integrate with third-party platforms and service providers to operate our website and provide our services.
These may include telecommunications providers, customer relationship management systems, artificial intelligence providers, hosting providers, analytics services, and automation platforms.
Your interaction with third-party services may also be subject to the applicable provider's terms and privacy practices.
Unless otherwise stated, the content of the Mad Matters Intelligence website, including its text, branding, graphics, logos, design elements, and original materials, is owned by or licensed to Mad Matters Intelligence and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or commercially exploit our website content without our prior written permission except as permitted by law.
Mad Matters Intelligence does not guarantee any particular number of leads, customers, appointments, reviews, sales, revenue, cost savings, search rankings, or other business outcomes.
Results depend on numerous factors outside our control, including customer behavior, market conditions, the client's business operations, third-party platforms, and the accuracy and availability of information supplied to our systems.
We strive to maintain reliable services but cannot guarantee that our website, telecommunications systems, artificial intelligence systems, integrations, or other services will operate uninterrupted or error-free.
Services may occasionally be unavailable because of maintenance, technical failures, telecommunications outages, third-party platform interruptions, or circumstances outside our reasonable control.
To the extent permitted by applicable law, our website and publicly available information are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.
Specific services purchased from Mad Matters Intelligence may be subject to a separate written service agreement.
To the extent permitted by applicable law, Mad Matters Intelligence will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our website or publicly available services.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
These website Terms do not replace any separate service agreement entered into between Mad Matters Intelligence and a client.
Paid services, including implementation, automation management, artificial intelligence systems, telecommunications services, maintenance, support, fees, cancellation terms, and other client-specific obligations may be governed by a separate written agreement.
If a separate written service agreement conflicts with these Terms concerning paid client services, the applicable service agreement will control.
Your use of our website and communications is also subject to our Privacy Policy, which explains how Mad Matters Intelligence collects, uses, and protects personal information.
We may update these Terms periodically to reflect changes to our services, business practices, or legal requirements.
Changes will become effective when the updated Terms are posted, unless otherwise stated. The “Last Updated” date at the top of this page indicates when these Terms were most recently revised.
These Terms are governed by the laws of the State of Idaho, without regard to its conflict-of-law principles.
Any disputes relating to these Terms will be subject to the applicable laws and jurisdictional requirements of the State of Idaho.
If you have questions about these Terms or our services, please contact:
Mad Matters Intelligence
Dustyn Stevens
Email: dustyn@madmattersintel.com
Website: madmattersintelligence.com
Copyright © 2026 Mad Matters Intelligence - All Rights Reserved.
Powered by MAD MATTERS INC.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.