Terms & Conditions

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 These Terms & Conditions (“Terms”) govern your use of the Mad Matters Intelligence (“MMI,” “we,” “us,” or “our”) website, communications, and related services. By accessing our website, submitting information through our website, or communicating with us, you agree to these Terms.

Mad Matters Intelligence provides artificial intelligence, automation, customer communication, lead management, and related business technology services.

Information provided on our website is intended to describe our services and does not constitute a guarantee of specific business, financial, operational, or marketing results.

You agree to use our website and services only for lawful purposes.

You may not attempt to interfere with the operation or security of our website or systems, gain unauthorized access to systems or information, use our services for fraudulent or unlawful purposes, or otherwise misuse our website or services.

When you contact Mad Matters Intelligence by telephone, email, website form, text message, or another communication method, you authorize us to respond using the contact information you provide, subject to applicable law and your communication preferences.

Providing inaccurate, misleading, or unauthorized contact information is prohibited.

When you provide your mobile telephone number and consent to receive SMS messages from Mad Matters Intelligence, you agree to receive text messages consistent with the consent you provided.

Messages may include responses to inquiries, appointment or consultation information, customer-service communications, service-related notifications, and other communications related to your interaction with Mad Matters Intelligence.

Message frequency varies. Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP. After opting out, you may receive a confirmation message indicating that you have been unsubscribed.

For assistance, reply HELP or contact Mad Matters Intelligence using the contact information provided below.

Consent to receive SMS messages is not a condition of purchasing any goods or services.

Wireless carriers are not liable for delayed or undelivered messages.

SMS consent and telephone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for their marketing or promotional purposes.

Our collection and use of personal information is further described in our Privacy Policy.

Some communications and services provided by Mad Matters Intelligence may use artificial intelligence or automated systems.

These systems may assist with tasks such as responding to inquiries, collecting information, qualifying leads, scheduling, routing communications, and performing administrative functions.

Automated systems may occasionally provide incomplete, inaccurate, or inappropriate responses. Information provided through an automated system should not be relied upon for emergency, medical, legal, financial, or other safety-critical decisions.

If an automated system cannot appropriately address a request, the matter may be referred to a human representative when appropriate.

Mad Matters Intelligence may use or integrate with third-party platforms and service providers to operate our website and provide our services.

These may include telecommunications providers, customer relationship management systems, artificial intelligence providers, hosting providers, analytics services, and automation platforms.

Your interaction with third-party services may also be subject to the applicable provider's terms and privacy practices.

Unless otherwise stated, the content of the Mad Matters Intelligence website, including its text, branding, graphics, logos, design elements, and original materials, is owned by or licensed to Mad Matters Intelligence and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit our website content without our prior written permission except as permitted by law.

Mad Matters Intelligence does not guarantee any particular number of leads, customers, appointments, reviews, sales, revenue, cost savings, search rankings, or other business outcomes.

Results depend on numerous factors outside our control, including customer behavior, market conditions, the client's business operations, third-party platforms, and the accuracy and availability of information supplied to our systems.

We strive to maintain reliable services but cannot guarantee that our website, telecommunications systems, artificial intelligence systems, integrations, or other services will operate uninterrupted or error-free.

Services may occasionally be unavailable because of maintenance, technical failures, telecommunications outages, third-party platform interruptions, or circumstances outside our reasonable control.

To the extent permitted by applicable law, our website and publicly available information are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

Specific services purchased from Mad Matters Intelligence may be subject to a separate written service agreement.

To the extent permitted by applicable law, Mad Matters Intelligence will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our website or publicly available services.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

These website Terms do not replace any separate service agreement entered into between Mad Matters Intelligence and a client.

Paid services, including implementation, automation management, artificial intelligence systems, telecommunications services, maintenance, support, fees, cancellation terms, and other client-specific obligations may be governed by a separate written agreement.

If a separate written service agreement conflicts with these Terms concerning paid client services, the applicable service agreement will control.

Your use of our website and communications is also subject to our Privacy Policy, which explains how Mad Matters Intelligence collects, uses, and protects personal information.

We may update these Terms periodically to reflect changes to our services, business practices, or legal requirements.

Changes will become effective when the updated Terms are posted, unless otherwise stated. The “Last Updated” date at the top of this page indicates when these Terms were most recently revised.

These Terms are governed by the laws of the State of Idaho, without regard to its conflict-of-law principles.

Any disputes relating to these Terms will be subject to the applicable laws and jurisdictional requirements of the State of Idaho.

If you have questions about these Terms or our services, please contact:

Mad Matters Intelligence
Dustyn Stevens
Email: dustyn@madmattersintel.com
Website: madmattersintelligence.com